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FAQ's
Frequently Asked Questions | Usage and Configuration FAQs
Q. Why do you offer an extended free trial?
A. We know that most people will be skeptical, until proven otherwise, especially with something that makes the claims we do. We want you to be able to find out yourself, on your own website with a free 30 day trial.
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Q. Who needs it? And why would a company use it?
A. We find that B2B companies, or B2C that have sales cycles find it the most useful. It combines demand generation, lead nurturing and lead management to create a powerful customer acquisition tool.
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Q. Does it help convert web site visitors?
A. Yes. 97% of visitors are not ready to fill out a form or contact you. ActiveConversion helps you track qualified prospects so that you can actively convert.
It can even identify the companies of anonymous visitors. |
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Q. How long can I use this free lead generation service?
A. We offer a free 30 day trial. However, not all features will be available in the free mode.
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Q. Can we use it with our traditional marketing?
A. Absolutely. We highly recommend that you tie this to all business lead generation marketing so that you can make the most of your all your visitors.
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Q. How does it track my marketing campaigns?
A. You can place Goal Trigger codes on key pages of your website to see when visitors you have targeted, reach those pages. We can also identify in many cases, where and what drove the visitor to your website.
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Q. We're a business to consumer (B2C) company, why would we need it?
A. If you're B2C company has a fairly long sales cycle, this will help you follow the sales cycle to conclusion, while helping to qualify the buyer's interest. |
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Q. Who are your competitors?
A. We each approach solving this problem differently, but the closest competitor is Eloqua Corporation. However, their pricing is much higher and geared to large marketing departments. We are also a competitor of LeadLander. |
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Q. Can I upload the leads to my Customer Relationship Management (CRM) system?
A. Absolutely. With our partner Salesforce.com, you can have leads uploaded automatically and in real time, along with recent activity. You can also easily export the contact info to ACT, Maximizer, Goldmine or any other CRM that supports importing of external files.
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Q. Isn't this just email marketing with web analytics?
A. No. This is a tool built specifically to be used with all visitors to a website, and made to be used with other marketing including search engine marketing, internet ads, and traditional marketing. You can use it exclusively with email if you like.
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Q. How much does this cost?
A. It depends on how much traffic your website gets and whether you use email marketing with it. It can range from $200 to $400 per month. Adding the demand generation option will increase the cost slightly. It is considerably less than other comparable demand generation systems. And you can cancel if you are not satisfied. |
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Q. What if we don't get many web visitors?
A. Our sister company, FoundPages can help you develop an online marketing program that will solve that!
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Q. Do I need a sales force to use ActiveConversion?
A. No. But we highly recommend that you or someone you assign, follows up and closes the leads.
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Q. How do you label visitors and is it legal?
A. ActiveConversion follows all applicable laws regarding privacy in the U.S., Canada and the EU. Privacy laws apply to personally identifiable information, which is not tracked. More information can be found in our Privacy Policy.
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More Questions?
Contact us at 1-877-872-2ROI or by email on our contact page.
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